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Ulisse is operating normally. In case our switchboard is saturated, please use e-mail (see "Contact & access" at the bottom of the page).

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A question ?

In practice, Ulisse, how does it work ?


The following articles should answer most of the questions you may have when requesting our services. However, if you don’t find the answer you need, please follow the “contact us” link to get personalized advice.

To contact us

Thematic contact adresses: Logistical service and removal (+ account creation): Advice on transportation of dangerous goods (TDG): Invoicing related to DHL express transport: Other financial…
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How to get a quote

Here are the three steps to get a quote from us. If you have a question, please feel free to contact us.   1. Log…
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How to receive a package

Here we are, the transporter is at your door to give you the awaited package. Caution! The act of delivering is part of the shipping,…
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Use of MyDHL+

Simplified express shipping with MyDHL+ Express shipping is a transportation mode most adequate for small, low-value packages and documents. It is fast and economical. Many…
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What about the financial management?

Here, you will find all the useful information concerning the administrative and financial management of your service: Required information on the purchase order Invoice payment…
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How to pack your goods

How to pack your goods Packaging is an important part of logistics and must fit the transported goods, mode of transportation and shipping conditions. Learn…
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Things to avoid

Avoid… calling Ulisse to resolve an issue with UPS of FEDEX To this date, international express transporters FEDEX and UPS do not hold government contracts…
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Frequently asked questions   What is an incoterm? Incoterms establish liabilities and obligations for both the buyer and the seller in the following areas: loading,…
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